Legal
Privacy Policy
Last Updated: July 2026
At Fast Hail & Dent Repair (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website, phone calls, text messages, social media platforms, and in-person interactions.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Vehicle information (year, make, model, VIN)
- Insurance claim information
- Photos of vehicle damage
- Service history and communication records
- Any information voluntarily provided by customers
How We Use Your Information
We use your information to:
- Provide estimates and repair services
- Schedule appointments
- Communicate regarding repairs and insurance claims
- Send service updates and customer support messages
- Respond to inquiries
- Improve our services
- Process referral and customer satisfaction programs
SMS Communications
By providing your mobile phone number and opting in, you consent to receive text messages from Fast Hail & Dent Repair regarding:
- Appointment scheduling and reminders
- Estimate follow-ups
- Vehicle repair updates
- Insurance claim assistance
- Customer support communications
- Service-related notifications
Message frequency varies depending on customer interaction and service needs.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service providers or technical support, is permitted only as necessary to provide our services.
Information Security
We implement commercially reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Third-Party Services
We may use third-party service providers to facilitate our services, including:
- SMS providers
- Customer relationship management systems
- Insurance claim processing systems
- Payment processors
These providers are required to maintain the confidentiality of your information.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.